Interloom is a case management and orchestration platform where human operators and AI agents collaborate on structured work. It gives domain experts — not developers — the tools to define how work flows through their organization, with full auditability and the flexibility to handle exceptions as they arise.
How It Works
Work in Interloom flows through a clear hierarchy:
- Organizations hold one or more Spaces — logical workspaces for a team, department, or project
- Within a Space, Cases represent discrete units of work (a claim, a support ticket, an onboarding request)
- Cases can follow Procedures — staged workflows with defined instructions and completion criteria
- Each case has a Thread where all activity, conversation, and status changes are logged chronologically
- Artifacts, DataTables, and EmailMessages attach to cases, threads, or spaces as the supporting materials of work
Quick Links
- Getting Started — Set up your first space, create a case, and apply a procedure
- Core Concepts — The complete domain model: Cases, Stages, Procedures, Actors, and more
- API Reference — REST endpoints for every entity in the platform
Need Help?
Contact us at hello@interloom.com to get started with your first workflow.